Anyone who has ever experienced the service of a luxury hotel knows how many well-trained employees it takes to make the stay all-round perfect for every guest. With 30 trainees, the five-star Kempinski Hotel Berchtesgaden is one of the large/medium training companies in the district and is extremely attractive for school graduates: The well-founded practice and theory of the trainings allow hotel specialists to shine in 14 different job profiles at the end of their training period. The takeover rate at Kempinski Hotel Berchtesgaden is 60%.
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An important recognition for luxury hotels
An important date for the Kempinski Hotel Berchtesgaden, on March 27, 2021 it was awarded for the best German training in the hotel sector by the study “The best German training companies”, with the largest number of employees in Germany, which covered the four key topics: structural data, apprentice salary, training success and additional offers.
Werner Müller: Our top priority is the well-being and satisfaction of our guests
General Manager Werner Müller and his team are delighted about this award: “There are more than 11,000 hotels in Germany, including many excellent establishments, so we are particularly proud to have achieved first place! Our top priority is the well-being and satisfaction of our guests. This requires a sound and excellent training of our staff. We are pleased that our efforts to offer first-class and individual service have been honoured by this beautiful award,” says Werner Müller.
A commitment that has not known pauses even during the pandemic
The company’s nearly 30 trainees are also proud of this award. They confirm that, even during the pandemic, their training never suffered. Webinars and calls were offered by the management team of the house, as well as cross-trainings at the partner hotel Vier Jahreszeiten Kempinski Munich.
Oliver Schwarz: We are grateful for the commitment that has been made to us
“It was a good feeling to know I was taken care of. At no point during our training did things come to a standstill, and we are all very grateful for that,” says Oliver Schwarz, second-year apprentice at the hotel.
Learn more about: Kempinski Hotel Berchtesgaden
Kempinski Hotel Berchtesgaden is located on the Eckerbichl in one of the most spectacular places in the Bavarian Alps. Thanks to the horseshoe shape and floor-spanning glass fronts, the unique mountain panorama appears close enough to touch from all areas of the hotel. As an alpine lifestyle resort, the hotel welcomes its guests with a clear design, alpine flair and the warm and friendly Kempinski service. The architecturally very clear and modern building houses 138 cosy rooms and suites, the Kempinski The Spa, two restaurants, a bar and six conference rooms. The leisure pleasure of nature begins right on the doorstep: mountain bikers, hikers and climbers will find the best conditions. The attached nine-hole golf course of the Golf Club Berchtesgaden is considered one of the highest in Germany. In winter, there is direct access from the hotel to the Gutshof ski area on the Eckerbichl. Culture and shopping lovers will get their money’s worth in Berchtesgaden or in nearby Salzburg.
Learn more about: Kempinski
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Kempinski now comprises a portfolio of 79 five-star hotels and residences in 34 countries and continues to add new properties in Europe, the Middle East, Africa, Asia and the Americas. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands. kempinski.com discoveryloyalty.com
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